Two people discussing client work and account details

Manage clients

CRM and Invoicing Software

Track leads, deals, and follow-up before a sale, then use connected contact and company records for quotes, invoices, open balances, and revenue history.

  • Leads converted into customer and deal records
  • Deal pipeline and scheduled CRM activities
  • Invoices, balances, and revenue by customer

CRM and billing

How CRM and invoicing work together

Manage the sales conversation first, then carry the customer identity into quoting, invoicing, and balance review without treating every prospect as a customer.

  1. 01

    Keep prospects separate from billing customers

    Create lead records for interested people or companies, including source, status, score, estimated value, owner, and notes, without creating a final billing contact too early.

  2. 02

    Convert qualified leads into connected records

    When a lead is ready, create or link the appropriate contact, company, and deal records so the prospect details can move into the customer and sales workflow without retyping them.

  3. 03

    Manage the deal pipeline before invoicing

    Use prospecting, qualified, proposal, negotiation, won, and lost stages with values, probabilities, owners, and expected close dates to keep opportunities visible.

  4. 04

    Schedule follow-up in customer context

    Create notes, calls, emails, meetings, or tasks with owners, due dates, and statuses, then relate each activity to a lead, deal, contact, or company.

  5. 05

    Create quotes and invoices for the customer

    Use the converted contact or company as the billing party when creating a quote or invoice. Deals do not automatically become invoices; quote-to-invoice conversion is a separate reviewable workflow.

  6. 06

    Review billing history from customer records

    Open a contact or company to review recent invoices, revenue context, and CRM activities. Contact records also provide open-balance statement data for unpaid invoices.

Good fit

Best for

Prospects before they become customers

Use it when early sales conversations need lead records before a final contact or company record exists.

Deals that need pipeline visibility

Use it when opportunities need owners, stages, values, probabilities, and expected close dates.

CRM context beside customer billing

Use it when activities and customer records should stay close to invoices, quotes, balances, and revenue history without automating the billing decision.

Lead-to-billing workflow

From CRM lead to invoice

Move from early interest to a billable customer through explicit conversion and review steps, while keeping sales and billing records connected through the contact or company.

  1. 01

    Capture the lead

    Add the potential customer with source, status, score, estimated value, owner, notes, and the identity details you already know.

  2. 02

    Qualify and convert the lead

    Create or link a contact, company, and deal when the opportunity is ready to become part of the customer and pipeline records.

  3. 03

    Manage the deal and next action

    Move the deal through its stages and schedule CRM activities for calls, emails, meetings, tasks, or notes that still need attention.

  4. 04

    Create the quote or invoice

    Select the converted contact or company for the billing document, review the line items and terms, and use quote-to-invoice conversion separately when applicable.

  5. 05

    Review customer billing context

    Use the contact or company record to revisit invoices, revenue context, CRM activities, and—in a contact record—the open balance statement.

CRM with billing

CRM and invoicing questions, answered

Ready when you are

Start using Client Management CRM today

Set up the workflow in your account and keep the work connected from the first record to the final payment.