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Schedule invoice reminder emails and choose who receives them. Pause or adjust follow-up for individual invoices.
Follow-up controls
Set a consistent payment reminder schedule while keeping control over the timing, recipient, and next action for every invoice.
Automation controls require Premium. Compare the Free and Premium plans.
Choose when reminders start and how long to wait between follow-ups.
Send a stage to the customer or the organization owner. Customer reminders can use an invoice-level override, linked contact email, or linked company email.
Open an invoice to see its follow-up status, resolved recipient, next planned action, and event timeline without searching through separate email threads.
Send the next reminder now, pause or resume follow-up, skip the next stage, or cancel the reminder flow when an invoice needs different handling.
Draft invoices do not run payment follow-up, closed invoices are not active, and invoices without due dates cannot schedule automatic follow-up until the missing date is resolved.
Use the collections queue to filter payment follow-up by invoice number, recipient, status, next action timing, and actionable rows when a team needs to focus on overdue work.
At a glance
Check the delivery method, scheduling controls, recipients, and plan requirement before you set up a payment follow-up workflow.
| Capability | Invoice Master support |
|---|---|
| Reminder delivery | |
| Timing | Scheduled reminders in your selected timezone |
| Recipients | The customer or organization owner, selected for each stage |
| Invoice exceptions | Send now, pause, resume, skip the next stage, or cancel when available |
| Collections view | Queue filters, next-action timing, follow-up status, and bulk actions |
| Plan availability | Automation controls require Premium; Free accounts can review follow-up state read-only |
Good fit
Use it when issued invoices need scheduled payment follow-up after a due date has passed.
Use it when reminder actions need to be paused, resumed, skipped, cancelled, or sent immediately for one invoice.
Use it when reminders should go to a linked customer email or a manual invoice-level recipient override.
Reminder workflow
Define the schedule once, issue invoices with due dates, confirm the recipient, and review exceptions from the invoice or collections queue.
Name your reminders, choose their timing and recipients, and enable the ones you need.
Payment follow-up depends on invoice status and due-date context, so issued invoices with clear due dates give the automation enough information to schedule the next step.
Review the resolved recipient on the invoice and add a manual override when accounts payable needs reminders sent to a specific billing address.
Check the next action and event timeline. Pause, resume, skip, cancel, or send now when an individual invoice needs manual judgment.
Keep exploring
Connect payment follow-up with the invoice delivery, online payment, and repeat-billing workflows around it.
Save repeat billing details once, then let Invoice Master create each invoice on schedule. Review a draft before sending, or automatically email it with Premium.
Create read-only public invoice links that clients can open without a login, use for PDF download, and lose access to when a link expires or is deleted.
Share an invoice payment link so customers can pay through Stripe. For unpaid invoices marked Issued, Invoice Master checks and records the full payment.
More details
Invoice reminder software schedules payment follow-up emails around an invoice due date. In Invoice Master, you create reminder stages, choose their timing and recipients, and track the next action and event history for each invoice.
The first active reminder is timed from the invoice due date. Later reminders are timed from the day the previous step runs or is skipped. For example, a first reminder on September 13 followed by a 7-day delay schedules the next for September 20. If a step runs late, later reminders move too. Dates use the timezone selected in your reminder settings.
Yes. Customer stages can use an invoice-level recipient override, a linked contact email, or a linked company email. Owner stages use the organization email.
Reminders are sent by email. SMS delivery is not supported.
Yes. Available invoice actions include pause, resume, skip next, cancel, and send now, depending on the current follow-up state.
No. Draft invoices do not run payment follow-up, and closed invoices such as paid or cancelled invoices are not active in the reminder flow.
Invoice Master requires a due date before it can schedule automatic payment follow-up for that invoice.
Non-premium accounts can review payment follow-up state in read-only mode. Managing reminder actions and policies requires a Premium account.
Ready when you are
Start with a free account, then upgrade to Premium when you are ready to configure automatic reminder stages and manage collections in one place.
