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Schedule email reminders before, on, or after an invoice due date. Choose the timing and recipient for each stage, then adjust follow-up for individual invoices when needed.
Invoice reminder controls
Set a consistent reminder schedule while keeping control over the timing, recipient, and next action for each invoice.
Create email stages for a chosen number of days before, on, or after the invoice due date. Name each stage, enable the ones you need, and use your organization timezone for scheduling.
Send a stage to the customer or the organization owner. Customer reminders can use an invoice-level override, linked contact email, or linked company email.
Open an invoice to see its follow-up status, resolved recipient, next planned action, and timeline of reminder events without searching through separate email threads.
Send the next reminder now, pause or resume follow-up, skip the next stage, or cancel the reminder flow when an invoice needs different handling.
Draft invoices do not run payment follow-up, closed invoices are not active, and invoices without due dates cannot schedule automatic follow-up until the missing date is resolved.
Use the collections queue to filter payment follow-up by invoice number, recipient, status, next action timing, and actionable rows when a team needs to focus on overdue work.
Good fit
Use it when issued invoices need scheduled payment follow-up after a due date has passed.
Use it when reminder actions need to be paused, resumed, skipped, cancelled, or sent immediately for one invoice.
Use it when reminders should go to a linked customer email or a manual invoice-level recipient override.
Reminder workflow
Define the schedule once, issue invoices with due dates, confirm the recipient, and review exceptions from the invoice or collections queue.
Choose when each email should be scheduled relative to the due date, whether it goes to the customer or owner, and which stages are active.
Payment follow-up depends on invoice status and due-date context, so issued invoices with clear due dates give the automation enough information to schedule the next step.
Review the resolved recipient on the invoice and add a manual override when accounts payable needs reminders sent to a specific billing address.
Check the next action and event timeline. Pause, resume, skip, cancel, or send now when an individual invoice needs manual judgment.
Keep exploring
Connect Invoice Reminders with the next useful part of your workflow.
Use the late-payment email and timing guideUse recurring invoicing software to create templates for retainers, service contracts, and repeat billing schedules, then generate draft invoices when each billing date arrives.
Create read-only public invoice links that clients can open without a login, use for PDF download, and lose access to when a link expires or is deleted.
Let customers pay eligible invoices through Stripe-hosted checkout. Invoice Master adds the Pay button and records successful payments against the invoice.
Invoice reminder software
Invoice reminder software schedules payment follow-up emails around an invoice due date. In Invoice Master, you create reminder stages, choose their timing and recipients, and track the next action and event history for each invoice.
Reminder stages can be scheduled a chosen number of days before the due date, on the due date, or after it. Scheduling uses the timezone configured in the payment follow-up policy.
Yes. Customer stages can use an invoice-level recipient override, a linked contact email, or a linked company email. Owner stages use the organization email.
Yes. Available invoice actions include pause, resume, skip next, cancel, and send now, depending on the current follow-up state.
No. Draft invoices do not run payment follow-up, and closed invoices such as paid or cancelled invoices are not active in the reminder flow.
Invoice Master requires a due date before it can schedule automatic payment follow-up for that invoice.
Non-premium accounts can review payment follow-up state in read-only mode. Managing reminder actions and policies requires a Premium account.
Ready when you are
Set up the workflow in your account and keep the work connected from the first record to the final payment.
